A scalable engagement campaign that delivered market intelligence and secured appointments resulting in a 0.82% Expense to Revenue ratio in the UK. An empty branded tablet box was sent to targeted Service Providers asking them to complete an online survey, with a view to securing face to face appointments. The missing tablet was shipped to the recipient of the box on completion of the survey and appointment.
At a glance
To open dialogue and engage with new Service Providers to gain market insight and customer profiling to improve targeting and engagement for more profitable client relationships.
What we delivered
Tailored Direct Mail - An HPE and Intel branded tablet box containing a link to the survey was designed to create intrigue and optimise open rates
Survey - The online survey was created to capture market intelligence, contact details and data permissions
Telemarketing & eDM - A personalised eDM was sent to each respondent and telemarketing was used to secure appointments and drive further responses
Appointments - booked and managed by TBT Marketing with the HP Alliance Manager
Tablet - shipped directly to the decision maker of the business on completion of the appointment
I have worked with a lot of vendors over the years and it is not often I come across someone like minded like Jemma. Their ability to forecast ahead of time and predict consequences has ensured my campaigns have reached market. I am happy that I have found someone who can always offer a quick solution to my challenges. These characteristics have led to me continuing to use TBT.